Contact Details
Description
SURETOW: Vehicle Towing Services in Port Stephens, Maitland, Mayfield & Newcastle
Your Reliable Car Towing Service
Centrally located in Medowie allows SURETOW to deliver fast, dependable vehicle car towing services throughout Port Stephens, Maitland, Mayfield & Newcastle. Whether you need emergency breakdown towing, or scheduled vehicle transport, our aim is to ensure you are never left stranded for too long. We pride ourselves on being a locally owned and operated business, with a wealth of experience and local knowledge, offering competitive, transparent pricing and fully insured towing solutions.
About Us
SURETOW is based in Medowie and has been operating and servicing the Lower Hunter areas for the last decade. We come highly recommended from garages and mechanics and take extreme care and respect in moving your vehicle. When you call SURETOW you will be speaking directly to the operator who will be towing your vehicle. This means no long wait times on hold with a towing call centre, you're getting a prompt, reliable, affordable towing service from a local who knows the area and takes the most care when moving your vehicle.
SURETOW is fully licensed and insured with complete on-hook insurance for your safety and peace of mind.
Call Us Now!
0448 152 542
Frequently Asked Questions
1. How much will it cost?
At SURETOW, we believe in transparent pricing with no hidden fees. The cost of your tow depends on factors like distance, time frame, vehicle type/condition, and hour of service. We provide upfront quotes over the phone so you know exactly what to expect before booking.
2. How long will it take for the tow truck to arrive?
We understand that when you need a tow, time is critical. Response time will depend of your location and our location at the time selected. However, we work quickly to dispatch the nearest available truck, providing you with an accurate estimated arrival time. We strive for fast response times, especially in emergency situations.
3. Can you tow my specific vehicle?
Our fleet is equipped to handle up to 4.5 tonne weight. We tow a wide range of vehicles, including cars, motorcycles, boats, caravans, light trucks, machinery, recoveries and special cargo such as steel or pallets. Whether your vehicle is standard, lowered, or oversized, we have the right towing equipment to transport it safely and securely.
4. Is my vehicle insured during towing?
Yes! We take every precaution to ensure your vehicle is handled with care, and it is fully licensed and insured with complete on-hook insurance while in our possession. Our coverage gives you peace of mind that your vehicle is protected.
5. What are your operating hours?
We operate 5 days a week from 7am to 5pm and aim to assist you as fast as possible based on your location.
Closed
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Monday
7:00 am - 5:00 pm
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Tuesday
7:00 am - 5:00 pm
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Wednesday
7:00 am - 5:00 pm
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Thursday
7:00 am - 5:00 pm
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Friday
7:00 am - 5:00 pm
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Saturday
Closed
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Sunday
Closed
October 15, 2026 7:31 pm local time
Categories
Location
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Medowie NSW, Australia

Marilyn Hodges
October 20, 2024 at 3:03 pmExcellent professional job. Very courteous and helpful driver. Would strongly recommend this service.
Paul
February 2, 2025 at 5:20 pmBest tow service I have ever. I have had all my cars towed by this legend, very professional and highly recommend.
Bart “Honeymoon 26” Trevor
February 25, 2025 at 1:04 pmGood communication and vehicle was delivered when promised, nice to see good operators are still out there.
Kerrie Gillard
February 26, 2025 at 12:55 pmI used Suretow last week and can’t recommend the owner enough. Prompt friendly service. Nothing was too much trouble. As they say “when on a ‘sure’ thing stick to it.
Mick Watt
July 18, 2026 at 9:55 amHi to all,
I want people to know how awesome Cameron the owner is. I needed a caravan moved from Alworth near stroud to Newcastle. His safety first approach and innovative ideas to move my van with a rusted drawbar were top notch. I promised to leave a review and I would highly recommend this operator to anyone wanting anything including machinery to be moved. Many thanks.